Terms of Service
Welcome to Landscape & Hardscape Contractor Marketing ("we," "our," or "us"). By accessing or using our website at landscapecontractormarketing.com and the services we provide, you agree to comply with and be bound by the following Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or services.
1. Services Provided
Landscape & Hardscape Contractor Marketing provides marketing and advertising services tailored to the needs of landscape and hardscape contractors. Our services include but are not limited to website design, search engine optimization (SEO), online marketing, social media marketing, and other related services.
2. Use of the Website and Services
By using our website or services, you agree to:
Provide accurate, current, and complete information when prompted during registration or communication.
Use our services only for lawful purposes and in accordance with all applicable laws and regulations.
Not engage in any conduct that may disrupt or damage the functionality of our website or services.
Not use our website or services for any fraudulent or illegal activities.
3. User Accounts
To access certain services on our website, you may be required to create a user account. You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account. You agree to notify us immediately if you suspect any unauthorized use of your account.
4. Payments and Billing
When using our paid services, you agree to pay all applicable fees and charges for the services rendered. Payment terms, including pricing and billing schedules, will be outlined in the agreements specific to the services you request.
All payments must be made via the payment methods accepted on our website or as agreed upon in your service contract. If you fail to pay any amount due, we reserve the right to suspend or terminate your access to our services until payment is received.
If you are on one of our Growth Programs, JBL Connect usage (calls, texts, emails and AI minutes) is charged at cost, with no markup. It is separate from your monthly service fee and your ad spend. Where your service agreement sets different usage terms, that agreement applies.
Feedback, AI-generated reviews and out-of-scope work. We welcome your feedback, and we use AI tools ourselves to audit websites, ads and listings. Feedback should reflect your own business knowledge and decisions. AI-generated audits, critiques or revision lists that you haven't reviewed do not automatically become required work. We'll review them, act on the points that are accurate and fit your program's goals, and tell you the main reasons for anything we don't action, but we may decline to answer raw AI output line by line. Significant rework of approved work, or requests outside your program's monthly scope, will be quoted in advance at $150 per hour and done only after you approve the quote in writing. Routine in-scope edits remain included.
Third-party tools. Please tell us before connecting any outside tool (AI ad assistants, SEO bots or other agencies) with edit access to accounts we manage. We may ask for that access to be read-only, and we aren't responsible for changes those tools make.
For Customers with a current agreement, this section applies from their next renewal or from December 4, 2026, whichever comes first.
Your assets and leaving us
What you own. Once paid for, you own: your website (files, database, content and media) and your domain names; all content and creative made specifically for you, including website copy, ad copy and ad creative, videos we edit, logos we design for you, email and nurture copy, posts and photos; your data in JBL Connect and elsewhere, including contacts, opportunities, notes, conversations, call recordings and reviews; and every account held in your name, including Google Ads, Meta business and ad accounts, pixels and datasets, Google Analytics, Google Tag Manager, Search Console, Google Business Profile and social media pages. We hold manager or partner access to those accounts only to do the work. We charge no licence or lease fee for your assets; hosting and JBL Connect are services you can cancel with the notice shown in these terms. Premium plugin and theme licences we hold stay with us; your website keeps running on the free versions, or you can buy your own.
What we keep. We own our own tools and pre-existing materials: the JBL Connect platform setup, account snapshots, workflow and automation templates, our website build system, theme frameworks, software, plugin licences, methods and know-how. Where they are built into work we deliver to you, you get a permanent licence to keep using them as part of that work.
Lead generation properties are excluded. Websites, Google Business Profiles, phone numbers and brand names that we operate as our own lead generation properties belong to us. Businesses that rent leads from those properties receive leads and the agreed services only, not ownership of any property.
When you leave. Within 5 business days after your final invoice is paid, we will provide: a full backup of your website and one free migration to the host of your choice; a CSV export of your JBL Connect contacts, opportunities, notes and conversations, plus call recordings on request; a copy of your own forms and pipelines if you move to your own HighLevel account (our automation templates and snapshots are not included); confirmation that you are owner or admin on each of your accounts, after which we remove our own access; and the transfer code for any domain we registered for you. Tracking phone numbers: at your choice, we port the number to your carrier at cost, or forward its calls to a number you choose for 90 days.
5. Intellectual Property
All content on the website, including text, graphics, logos, images, and other materials, is the property of Landscape & Hardscape Contractor Marketing or its content suppliers and is protected by U.S. and international copyright and trademark laws. You may not copy, reproduce, or use any content from the website without our express permission.
6. Limitation of Liability
To the fullest extent permitted by law, Landscape & Hardscape Contractor Marketing shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or services, even if we have been advised of the possibility of such damages. This includes, without limitation, any loss of data, loss of business, or loss of profits.
7. Indemnification
You agree to indemnify and hold harmless Landscape & Hardscape Contractor Marketing, its affiliates, officers, employees, and agents from any and all claims, liabilities, damages, and expenses (including legal fees) arising from your use of the website and services, your violation of these Terms, or any other actions related to your account.
8. Termination
We reserve the right to suspend or terminate your access to our website or services at any time, without notice, if you violate these Terms or engage in unlawful or harmful conduct. You may also terminate your use of our services by notifying us in writing.
9. Privacy Policy
Your use of our website and services is also governed by our Privacy Policy, which explains how we collect and use your personal information.
10. Changes to the Terms
We may update these Terms from time to time to reflect changes in our practices, services, or legal requirements. When we make changes, we will post the updated Terms on this page with an updated "Effective Date." It is your responsibility to review these Terms regularly. Continued use of our website or services after any changes to these Terms constitutes your acceptance of those changes.
11. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any disputes arising out of or in connection with these Terms shall be resolved through binding arbitration in San Diego County, California, under the rules of the American Arbitration Association.
12. Contact Us
If you have any questions or concerns about these Terms or our services, please contact us at:
Landscape & Hardscape Contractor Marketing
1205 4240 Kearny Mesa Rd #120,
San Diego, CA 92111,
United States
Phone: +1 (858) 609-7086
Email: [email protected]
